Frequently Asked Questions


  • Self-Inflating: We recommend storing the mattress unrolled and fully inflated in a dry place with the valve open. This will ensure the foam self-inflates faster when camping. Storage for a prolonged time in a damp space may cause mildew damage which is not covered by our Limited Lifetime Warranty.
  • NeoAir: We recommend leaving the valve open and storing your mattress rolled tight in a stuff sack to protect it from dirt and sharp objects.

Regular cleaning will extend the life of your mattress, especially if you sleep in direct contact with its surface.

Do not put your mattress in the washing machine. Cleaning with a hose or in a bathtub is best. Do not forget to close the valve while washing. For general cleaning, a quick scrubbing with Formula 409®, BioClean All-Purpose Cleaner, or other general household cleaner is best.

Watch the video: How to Care for Your Therm-a-Rest® Mattress

For tree sap, spot clean with a cotton rag soaked in rubbing alcohol. This will take some work and sap will likely leave a stain. However, a dusting with talc or baby powder when you are done should eliminate any residual stickiness.

Yes. A Therm-a-Rest Valve Replacement Kit will replace all metal and plastic mattress valves. Instructions for the kit can be found here.

Watch the video: Repairing Your Therm-a-Rest® Mattress